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We offer a 30-day money-back guarantee for all new hosting accounts. If you are not satisfied with our service, you may request a full refund within this period.

• Refunds apply to hosting services only (domains excluded)
• No refunds for accounts violating our terms of service
• Refunds processed within 7–10 business days after approval

For detailed terms, please visit our refund policy page.

We guarantee a 99.9% uptime across all hosting services. In the rare event of downtime, customers are eligible for service credits based on the impact duration.

• 24/7 technical monitoring and proactive issue resolution
• Guaranteed response within 30 minutes for critical issues
• Service credits applied to future billing cycles

For complete details, review the full SLA document.